What is wrong with this picture ?

 

 I’m thinking of bringing out a t-shirt which reads “Polly Perkins is a tw*t”.

Although the asterisk is only there for Campaign’s lawyers.

You may know who Polly Perkins is. She’s been in the papers a bit recently, because she was the reader at Faber who turned down Lord of the Flies for publication, scribbling on the manuscript the words “uninteresting fantasy”.

History can be a lovely thing, when it allows anyone with a genuine love of literature and originality to turn round to Polly Perkins right now and say – you rejected one of the most important and successful books of the last century.

People will be reading your name and associating it with idiocy for decades to come.

How d’you like them apples, Perky ?

Interesting enough for you, is it ?

And what has this got to do with advertising, the supposed topic of this blog, you may be asking ?

Well, everything. Because how ideas are appreciated and judged should be at the heart of any creative business.

Especially when there’s a lot of interesting debate right now about things like the Peperami crowd-sourcing initiative.

 

But.

We’ve somehow turned into an industry where all decisions are made by committee. And where people only feel they’re contributing if they can tell you what their “concerns” are.

The best story about this comes from a wonderful semi-fictional book about the ad industry called “Was 9.99, Now 6.99″

Written by a guy who I think was working at Y&R Paris.

At one point he writes about a very stressful presentation to a hugely important yoghurt client.

(Imagine, for a bit of light relief, that previous sentence without the last word.)

Our hero presents his script and the head yoghurt (honcho) does that thing of letting all 14 people on his team say what they think of it.

I think we’ve all been in meetings like that.

I wonder if Michelangelo Buonarroti had that experience with his Sistine chapel ceiling.

“What do you think, Brian ?”

“Well I like it of course, but I’m just concerned about what it will say to non-believers, i.e. the people we’re trying to attract into the brand ? Will they like all the religious stuff I wonder ?”

So in the yoghurt meeting, our hero bites his tongue as 14 people express their perfectly logical and plausible concerns. He knows that in meetings like this, it only matters what the head honcho says.

And then the head yoghurt (honcho) says “I love it. This is the best work the agency has presented to me for 5 years. I pass my sincere congratulations on to the whole team.”

Phew. Everybody smiles and lets out a sigh of relief.

“I have just one question,” he adds.

Pregnant pause.

“… Is humour really necessary ?”

In four words, he’s killed the idea more comprehensively than any of his lieutenants.

Because without humour, the script is just two people eating yoghurt.

However, in normal meetings, the killing isn’t as clean as this. Normally it’s deadly attrition.

Take a look at any list of so-called “100 greatest ads” – which by the way won’t have many examples in it from the last few years. (What you might call the “committee years”.) Imagine if any of those great pieces of work could have got through a meeting where a group of 14 people are encouraged to voice their “concerns”.

In fact what you’ll see is a bunch of ads that all have one thing in common – which is that they all have something “wrong” with them.

In fact, what’s “wrong” with them is what makes them successful.

Breaking the right rules is what any creative person will tell you is what you have to do.

And the really interesting question is this.

How many “bad” ads have killed products ?

I.e. how many people have been turned off a brand because of some element of the advertising ?

Name me one, apart from Strand cigarettes – which is 50 years old.

I.e. this search for the “concerns”, for what might be “wrong”, is by and large a complete waste of time.

Ads tend to work a little bit – or work really well. Very few of them actively damage a brand.

Their biggest enemy is just disappearing into the wallpaper of invisible marketing communications. Which, of course, is what most of them do.

So a far more useful discussion would revolve around asking – “What is good about this ? What is the most interesting thing about this communication ? Have we got something really spiky here ?”

But try telling that to Polly Perkins.

She’d tell you what was wrong with that idea straightaway.

  • Alastair Duncan

    As the saying goes, there aren’t many statues of committees, now, are there.

  • Graham Rittener

    Spot on!

    However, if you did get such a T-shirt made, I would have to voice a “concern”. You might well offend a whole different older audience who still remember, cherish and possibly sing that old song ‘Polly Perkins of Paddington Green’ !

  • John Gallen

    “Actively damage a brand”… how about the new ‘Go Compare’ tripe… makes me switch channels every time. Probably made by committee. Nice post.

  • James T Kirk

    There speaks a man frustrated by years of client meetings! Presumably there is some value in getting a range of opinions. However, i think you are right to say that clients far too frequently err on the side of the of the cautious, when they should be doing exactly the opposite…

  • James Crosby

    Interesting views!
    I am currently writing a piece on the integrity of advertising and how modern Britain is indirectly holding constraints on creativity within the advertising industry.
    I am interested to hear other peoples views.

  • Rob Mortimer

    John – I think you can blame a client desperately searching for a quick Meerkat type idea after years of only accepting hard sell.

  • Nic Niewart

    Why stop at just this unfortunate? What about all those dozens of publishers who rejected J K Rowling before landing at Bloomsbury? What about the record companies that rejected the Beatles and Rolling Stones? The dozens of publishers who rejected Elgar? All the studios that turned down THE LORD OF THE RINGS?
    And let’s hear it for all those malcontents, third raters, spoil sports and sheer sour grapes who made our lives the success that they are by REJECTING us along the way. (It is to these mediocrities that said no that we owe our success every bit as to those who said yes). It’s the railway points of life- some open, some stay open, some divert and some are closed. They push you along the tracks of life to find the people and things that are right for you. However happy, however bitter, some even so hard to remember it makes you want to clench your fist; yet it’s better to know you passed through fire, on your own.

  • Mats Rönne

    There is a famous story in Sweden about a legendary ad agencypersonality who, when faced with a client “committee” of at least fifteen people started his presentation by saying:
    “Those of you in the room who have the right to say “no” but not to say “yes”, would you mind leaving?”

    But I also think there is a responsibility for agencies to educate clients (I have worked on both sides, and there is a lot of client-side training needed) to focus on the two key questions:
    - Do you (representing the target audience) like it?
    - Does it meet the brief?

  • Mike Clark

    Whilst working in radio we quite often designed the commercials purposely bad or ‘cheesy’ to create a talkability factor, is that not what Go Compare have done?? It is annoyingly memorable after all.

  • paulc-c

    This is all true stuff. Steve you write-
    “We’ve somehow turned into an industry where all decisions are made by committee”
    We haven’t just somehow turned, this has been going on for years & probably never will change. Instead of repeatedly bleating on about it why doesn’t the industry do something about it?
    It took one insightful man to build the ark.It took a committee to design & build the Titanic.

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